DELHI JAL BOARD UNDERGOES MAJOR RESHUFFLE IN THE REVENUE DEPARTMENT IN ORDER TO IMPROVE EFFICIENCY AND BETTER SERVICES TO CITIZENS
22 ZROs transferred as a part of the overhaul
All ZROs warned that in case of any slackness in service delivery and redressal of citizens’ grievances, strict action will be taken
Delhi Jal Board has undertaken a complete overhaul of its Revenue Department. The exercise is aimed at better service delivery and quick redressal of grievances of public. As a part of this exercise, 22 Zonal Revenue Officers were transferred today i.e. 08.05.2015. The Delhi Jal Board has been taking various measures to streamline functioning of its Revenue Department and to ensure better delivery of the services to the citizens of Delhi. For the convenience of its consumers, the Revenue Department has also launched a campaign at its various ZRO offices in the NCT of Delhi, from 02.05.2015 to 20.05.2015, to address issues related to billing.
All the ZROs have been directed to redress consumers grievances and complaints in a time bound manner. The Board will take strict action against officers, in case of any slackness in service delivery and redressal of citizens’ grievances There will be zero tolerance for any delay in disposal of the complaints and grievances of the consumers.
